Twitter is playing catch-up with Facebook once again when it became a brands’ favored social media for customer service. Now Businesses’ Twitter profiles display the hours that a company is available to respond to people’s tweets — such as “24/7” or “4am-11pm” along with it has feature button people can click to send it a direct message. Last year Facebook rolled out similar features.
Unlike Twitter’s version, that define how quick they are to respond like “within minutes” or “within a day”. Twitter doesn’t offer such a badge that can validate a brand account’s availability or have a way to ensure that businesses adhere to their defined availability hours.
Twitter is adding something new when people search for Twitter accounts, mention a brand’s account in a tweet or look through their list of direct message threads, they also can see “Provides support” detail which attached to a brand’s account name. it’ll look like the “Following” tag that’s appended when you see an account that you follow.
Any business will be able with new features, but only if they enable anyone to send them a direct message, which can also be set in Dashboard. Atechnocrat is fastest growing and most awarded full service SEO Company. Our expert team focus only on 100% White-Hat ethical SEO services to to bring results & increase sales.