Twitter Now Lets Brands Say When They’re Available To Respond To Tweets

Twitter is playing catch-up with Facebook once again when it became a brands’ favored social media  for customer service. Now Businesses’ Twitter profiles display the hours that a company is available to respond to people’s tweets — such as “24/7” or “4am-11pm” along with it has feature button people can click to send it a direct message. Last year Facebook rolled out similar features.

Unlike Twitter’s version, that define how quick they are to respond like “within minutes” or “within a day”. Twitter doesn’t offer such a badge that can validate a brand account’s availability or have a way to ensure that businesses adhere to their defined availability hours.

Twitter is adding something new when people search for Twitter accounts, mention a brand’s account in a tweet or look through their list of direct message threads, they also can see “Provides support” detail which attached to a brand’s account name. it’ll look like the “Following” tag that’s appended when you see an account that you follow.

Twitter_DashboardMessages-600x364.pngAny business will be able with new features, but only if they enable anyone to send them a direct message, which can also be set in Dashboard. Atechnocrat is fastest growing and most awarded full service SEO Company. Our expert team focus only on 100% White-Hat ethical SEO services to to bring results & increase sales.

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